Medium [CVE-2026-20314] Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
This medium-severity Cisco advisory covers CVE-2026-20314 affecting Packaged Contact Center Enterprise, Unified Contact Center Enterprise.
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Summary
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. The flaw is caused by improper input validation for specific HTTP requests.
- Scope: At the time of publication, this vulnerability affected Cisco Packaged CCE and Cisco Unified CCE, regardless of device configuration.
- Earlier than 15.0 — Migrate to a fixed release
- Release 15.0 (first fixed: 15.0(1)ES202607)
Official advisory · high-confidence parse· fetched 11 days ago·verify at source
- 15.0(1)ES202607
Official advisory · high-confidence parse· fetched 11 days ago·verify at source
Mitigation checklist
- Upgrade to the first fixed release for your train per the Fixed Releases table in this advisory.
- Earlier than 15.0: migrate to a fixed release.
- Release 15.0: upgrade to 15.0(1)ES202607.
- There are no workarounds that address this vulnerability.
Official advisory · high-confidence parse· fetched 11 days ago·verify at source
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