CVE-2025-20114: Cisco Unified Intelligence Center Insecure Direct Object Reference Vulnerability
This Cisco advisory covers CVE-2025-20114 in Unified Intelligence Center and Unified Contact Center Express.
- CVE-2025-20114
Key facts
- Vendor rating
- Medium, CVSS 4.3
- CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N· base score 4.3, scored by ciscoAttack vector: network. Attack complexity: low. Privileges required: low. User interaction: none. Scope: unchanged. Confidentiality impact: low. Integrity impact: none. Availability impact: none.- Weakness
- CWE-639 Authorization Bypass Through User-Controlled Key
- CISA SSVC
- Exploitation: none observed. Automatable: no. Technical impact: total. CISA, .
- CISA KEV
- Not listed (catalogue checked )
- Affected
- Scope: These vulnerabilities affect Cisco Unified Intelligence Center, regardless of device configuration, including if it is being used as part of the following Cisco solutions:; Release 12.5 (first fixed: 12.5(1)SU ES04); Release 12.6 (first fixed: 12.6(2)ES04) and 1 more below
- Fixed in
- 12.5(1)SU ES04, 12.6(2)ES04
- Source published
- Source revised
- Listed by VulniPulse
Compiled by VulniPulse from the linked sources. How records are collected and checked.
Affected products & platforms
Description
Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform privilege escalation attacks on an affected system. For more information about these vulnerabilities, see the Details section of this advisory.
Affected products named by the advisory: Unified Contact Center Express.
Text from the source record.
- Scope: These vulnerabilities affect Cisco Unified Intelligence Center, regardless of device configuration, including if it is being used as part of the following Cisco solutions:
- Release 12.5 (first fixed: 12.5(1)SU ES04)
- Release 12.6 (first fixed: 12.6(2)ES04)
- 12.5(1)SU3 and earlier — Migrate to a fixed release
Official advisory · high-confidence parse· fetched ·verify at source
How to fix CVE-2025-20114
Upgrade to a fixed release named by Cisco:
- 12.5(1)SU ES04
- 12.6(2)ES04
Vendor guidance
- Upgrade to the first fixed release for your train per the Fixed Releases table in this advisory.
- Release 12.5: upgrade to 12.5(1)SU ES04.
- Release 12.6: upgrade to 12.6(2)ES04.
- Release 12.5(1)SU3 and earlier: migrate to a fixed release.
Workaround status
- There are no workarounds that address these vulnerabilities.
End-of-life dates for Cisco Unified Communications
More Cisco advisories
CVE-2026-20362Oct 7, 2026Cisco Finesse Server-Side Request Forgery VulnerabilityCVE-2025-20375Nov 5, 2025Cisco Unified Contact Center Express Arbitrary File Upload VulnerabilityCVE-2025-20376Nov 5, 2025Cisco Unified Contact Center Express Remote Code Execution VulnerabilityCVE-2025-20354Nov 5, 2025Cisco Unified Contact Center Express Remote Code Execution VulnerabilityCVE-2025-20277Jun 4, 2025Cisco Unified Contact Center Express Path Traversal VulnerabilityCVE-2026-76506Nov 4, 2026Cisco UCS Central Software Remote Code Execution Vulnerability
Get an email when Cisco Unified Communications publishes the next one.
See Cisco Unified Communications's last 90 days of advisories first. Then choose one product with live alerts free for life, or a free month of real-time alerts on everything with the severity, the fixed version and the vendor's link (card needed, then US$15/month; we email you before the first charge).
iPhone and Android apps · New on the App Store
Monitor future Cisco CVEs from your phone.
Choose a whole vendor or a precise platform, then receive matching security advisories by phone notification, email, or both. Coverage follows 34 official vendor sources and 160+ reviewed platform categories.