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Critical [CVE-2023-22501] authentication vulnerability was discovered in Jira Service Management Server and Data Center which

This critical-severity Atlassian advisory covers CVE-2023-22501 affecting Jira Service Management.

CVE-2023-22501 Published Feb 1, 2023Updated by vendor Jun 17, 2026
Affected products & platforms
AtlassianJira
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Summary

An authentication vulnerability was discovered in Jira Service Management Server and Data Center which allows an attacker to impersonate another user and gain access to a Jira Service Management instance under certain circumstances_._ With write access to a User Directory and outgoing email enabled on a Jira Service Management instance, an attacker could gain access to signup tokens sent to users with accounts that have never been logged into.

Access to these tokens can be obtained in two cases:

  • If the attacker is included on Jira issues or requests with these users, or
  • If the attacker is forwarded or otherwise gains access to emails containing a “View Request” link from these users.

Bot accounts are particularly susceptible to this scenario. On instances with single sign-on, external customer accounts can be affected in projects where anyone can create their own account.

Affected versions

No affected-version range was extracted from the source record. The vendor advisory is authoritative — check it before change work.

Official advisory · medium-confidence parse· fetched 2 months ago·verify at source

Fixed versions

No fixed release is recorded yet. That does not prove no patch exists — confirm against the vendor advisory.

Official advisory · medium-confidence parse· fetched 2 months ago·verify at source

Mitigation

The source record does not include mitigation steps. That is not a statement that no fix exists — read the vendor advisory below for the authoritative guidance.

Official advisory · medium-confidence parse· fetched 2 months ago·verify at source

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