Helpdesk: This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service.
Summary
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Mitigation
Mitigation steps weren't captured by the parser for this advisory — this is a parsing gap, not a statement that no fix exists. Read the vendor advisory below for the authoritative guidance.
Official advisory · medium-confidence parse· fetched 3 hours ago·verify at source
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